Privacy Policy

Renal Care Consultants
Effective Date: 11/17/2025

Renal Care Consultants (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard patient information, including how we use contact details for communication purposes.

1. Information We Collect

We may collect the following types of information when you become a patient or contact our office:

  • Contact information: name, phone number, email address, and mailing address
  • Medical and health information: provided during evaluation and treatment
  • Insurance and billing information

This information is collected to support your care, fulfill administrative requirements, and maintain accurate medical records.

2. How We Use Patient Contact Information

We use your phone number, email address, or mailing address to communicate with you regarding:

  • Appointment confirmations and reminders
  • Scheduling changes or updates
  • Treatment-related information
  • Billing and insurance matters
  • Patient portal access and updates
  • Other communications necessary for providing high-quality care

Text Message Reminders

By providing your mobile number, you may receive automated appointment reminders or other care-related notifications by text message. These messages are solely for patient communication and care coordination.

3. No Selling or Sharing of Personal Information

Renal Care Consultants does not sell, rent, or share your personal information, including phone numbers and text messaging consent, with third parties for marketing or unrelated purposes.

Information may be shared only when required to provide your medical care, process billing, comply with legal obligations, or as permitted or required by HIPAA and applicable privacy laws.

4. Text Message Opt-Out Instructions

You may opt out of receiving text communications at any time:

  • Reply “STOP” to any message you receive from us.
  • Contact our office directly at 386-322-6340 to update your communication preferences.

After opting out, you will no longer receive text reminders, but you may still receive essential phone calls or emails related to your care unless you request otherwise.

5. How We Protect Your Information

We maintain administrative, technical, and physical safeguards to protect patient information against unauthorized access, disclosure, or misuse. All handling of medical information is performed in accordance with HIPAA and other applicable privacy regulations.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted indicates your acceptance of the revised policy.

7. Contact Us

If you have questions about this Privacy Policy or wish to update your communication preferences, please contact:

Dr. Sajid Latif
Renal Care Consultants